Last updated: January 2026

R15s Privacy Policy

R15s takes your privacy seriously. This Privacy Policy explains in detail what information we collect, why we collect it, and how we keep it secure.

SSL Encrypted Your data is never sold GDPR-Compliant Policy Fully in Bengali
Quick Summary: r15s never sells your personal information. We only collect what is necessary to improve our services and personalize your experience.

1 Introduction

R15s (r15s.bet) is a trusted online betting platform in Bangladesh. We believe your privacy is a fundamental right. This privacy policy clearly explains what information r15s collects, why we collect it, and how it is kept safe.

By using the r15s.bet website or mobile app, you agree to this privacy policy. This policy is developed in accordance with applicable data protection regulations in Bangladesh and international standards.

Any information r15s holds about you is used solely to provide you with a better experience. All our staff are bound by this Privacy Policy.

This Privacy Policy applies solely to r15s.bet's own services. Third-party websites or services are governed by their own respective privacy policies.

2 What information we collect

R15s collects the following types of information to provide its services:

Personal identification details:

  • Full name (as per national ID)
  • Date of birth & age
  • Current address
  • Mobile number & email address
  • National ID (NID) or passport number (for verification purposes)

Financial Information:

  • Mobile banking number (bKash, Nagad, Rocket)
  • Bank Account Information (where applicable)
  • Transaction history
  • Deposit and withdrawal records

Usage information:

  • Login time and date
  • IP address & device information
  • Betting history and gaming activity
  • Preferred games and sports categories
  • Records of customer support interactions

3 How we collect information

R15s collects your information in the following ways:

Source of Collection What Type of Data Why It's Needed
Registration form Name, email, phone, date of birth Account Creation & Verification
KYC verification process NID, address, proof of payment Identity Verification & Security
Payment transactions Mobile Banking & Bank Details Deposit & Withdrawal Process
Platform usage IP address, device info & browsing activity Security & Service Improvement
Customer Support Contact Chat & email correspondence Troubleshooting and service improvement
Cookies & tracking Session data, preferences & usage patterns To personalize your experience

R15s never collects your information from third parties without your consent. No data is gathered from social media or any other external platform.

4 How we use your information

R15s uses collected data only for the purposes listed below — for no other purpose:

  • Account Management: To complete registration, login, and account verification
  • Payment Processing: To process deposits and return winnings
  • Security assurance: To prevent fraud, money laundering, and unauthorized access
  • Service improvement: To further enhance your experience on the r15s platform
  • Personalized offers: To offer promotions and bonuses tailored to your preferences
  • Legal obligations: To comply with applicable laws and regulations
  • Customer Support: To resolve your issues and answer your questions
  • Responsible Gaming: To identify and assist with problem betting risks
r15s never sells your information to advertising companies or third parties. Your privacy is our top priority.

5 Data Sharing Policy

R15s does not typically share your information with third parties. However, in the limited circumstances below, some sharing may occur:

Your information may be shared when:

  • Payment Processing: Solely to process transactions with payment partners such as bKash, Nagad, and Rocket
  • Legal obligations: Upon a lawful order from a court or law enforcement authority
  • KYC verification: With authorized identity verification agencies
  • Fraud Prevention: With the relevant authorities when required for financial crime investigations

Even in the above cases, only the minimum necessary information is shared. All partners with whom data is shared are bound by the same privacy standards.

r15s never shares your information with marketing agencies, data brokers, or other betting companies.

6 Cookies & tracking technologies

The r15s website and app use cookies and similar technologies to improve your experience.

Types of cookies we use:

  • Essential cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Used to remember your language, settings, and preferences.
  • Analytical cookies: Used to monitor platform usage and improve our services.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of the r15s platform.

7 Data protection measures

R15s uses industry-standard security measures to keep your information safe:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption
  • Firewall Protection: Advanced server-level firewall systems are active
  • Two-factor authentication (2FA): An extra layer of security for your account
  • Regular Security Audits: Regular system reviews conducted by third-party experts
  • Restricted Access: Only authorized personnel can access your information
  • Data Backup: Encrypted backups are regularly stored on secure servers
In the event of a security breach, r15s will notify affected members within 72 hours and take all necessary action.

8 Your rights

Under r15s's privacy policy, you have several important rights:

Right to Access Information

You may request to know what information we hold about you.

Right to rectification

You may contact us to correct any inaccurate or outdated information.

Right to Erasure

You may request account deletion unless there is a legal obligation to retain the data.

Right to Restrict Processing

You may request that we stop using your information for specific purposes.

Right to data portability

You may request a download of the information we hold about you.

Right to Object

You may object to the processing of certain information.

To exercise any of these rights, email us at: privacy@r15s.bet — We will respond within 30 business days.

9 Data retention periods

R15s does not retain data longer than necessary. The retention periods for different types of information are outlined below:

  • Account Information: Up to 5 years after account closure (as required by law)
  • Financial transaction records: 7 years (in accordance with Bangladesh financial regulations)
  • KYC documents: 5 years after account closure
  • Customer support contact: Up to 2 years after last contact
  • Login Logs & IP Data: Up to 12 months
  • Cookie Data: 30 days to 1 year depending on cookie type

Once the above retention period expires, your data will be securely deleted or anonymized.

10 Privacy Policy Updates

R15s may update this privacy policy when necessary. In the event of any changes:

  • A clear notice will be posted on the platform
  • A notification will be sent to your registered email or mobile number
  • The date of changes will be clearly stated at the top of the page
  • Your consent will be requested again for any significant changes

Continued use of the service after any policy update will be considered acceptance of the revised policy.

11 Contact us

For any questions about our Privacy Policy or to exercise your rights, please get in touch with us:

  • Privacy email: privacy@r15s.bet
  • General support: support@r15s.bet
  • Live Chat: Available 24/7 on the r15s platform
For general enquiries, visit our FAQ Page page. For more details, visit our Terms & Conditions Read.

How your data is protected at r15s

We believe the best experience comes from a safe environment. That's why your privacy is our top priority.

End-to-end encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can access your data under any circumstances.

Your data is never sold

R15s never sells your personal information to advertisers or third parties. Your data is used solely to provide you with our services.

Full Control in Your Hands

You can view, correct, or request deletion of your data at any time. Your data belongs to you.

Adherence to International Standards

R15s's privacy policy is built to meet international data protection standards and is regularly verified through third-party audits.

Instant alerts

If any suspicious activity is detected on your account, r15s will immediately notify you via SMS and email.

Fully in Bengali

Our Privacy Policy is written in plain Bengali so every member in Bangladesh can easily understand it.

Start betting in a secure environment

Your information is completely secure at r15s. Register now and enjoy with confidence.

Responsible Gaming Notice: r15s is strictly for users aged 18 and above. Never share your password to keep your account secure. If you need help, Responsible Gaming Visit the page.

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